Arco Elsman has been appointed managing director MSP services by HR tech service provider HeadFirst Group. This gives him ultimate responsibility for the success of Staffing Management Services and ProUnity, HeadFirst Group's two international Managed Service Providers. "The MSP market is ripe for innovation and international expansion, and with Arco we are excellently positioned to further strengthen our services in currently 15 countries and push our boundaries," said Marion van Happen, CEO HeadFirst Group.
MSP services are known worldwide as a progressive and efficient strategy whereby organizations outsource their hiring processes to external experts, the MSPs. Elsman brings over 20 years of knowledge and experience in the outsourced HR services industry, including MSP and Recruitment Process Outsourcing (RPO). His impressive career includes leadership roles at leading organizations such as Yacht, where he held the position of operations director, Twago, as managing director of the freelance marketplace and talent pool, and carried European responsibility at Randstad RiseSmart until the end of 2023.
With that fresh perspective, he is now clearly ready for his new challenge: "I was looking for an organization where customer focus, innovative entrepreneurship and exponential growth are key. This is what I have found at HeadFirst Group. I look forward to using my experience in the human capital market to take the next step of growth - together with the enthusiastic team."
Van Happen added: "Arco is a perfect fit for this position for his empathy and client focus, as well as his astute talent management and proven success in internationalization and scaling HR tech companies. The initial focus is on successfully serving our existing clients, adding large clients to our portfolio and organizing consulting services. From this base, we will continue our ambitious internationalization strategy."
Global player
HeadFirst Group recently confirmed its agreement with Impellam Group to acquire Impellam. They intend to join forces to become a leading global player in MSP and talent management. The combination, with more than €7 billion in revenue (managed spend, by 2022), will enable accelerated growth opportunities in Europe, the U.K., North America and APAC. The appointment of Elsman as managing director of MSP services is consistent with this strategy.